Mobile Terms of Service

Last updated: 14 October 2026

The Frinta mobile message service (the "Service") is operated by East Ecom Limited, Room 5065, 5/F, Yau Lee Centre, 45 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong ("Frinta", "we" or "us"). Your use of the Service constitutes your agreement to these terms ("Mobile Terms"). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time, and your continued use of the Service after such changes take effect constitutes your acceptance of them.

By consenting to Frinta's SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Frinta through your wireless provider to the mobile number you provided. Text messages may be sent using automated technology. Service-related messages may include updates, alerts and information (e.g. order updates). Promotional messages may include promotions, offers and other marketing messages (e.g. cart reminders).

You do not have to sign up for this program to make a purchase, and your consent is not a condition of any purchase with Frinta. Your participation is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees for text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details.

You may opt out of the Service at any time. Reply STOP to any message you receive from us, or click the unsubscribe link (where available) in any text message. You will receive a one-time opt-out confirmation. No further messages will be sent to your mobile device unless initiated by you.

For help, reply HELP to any message from us or email contact@myfrinta.com.

We may change any short code or telephone number we use to operate the Service and will notify you of such changes. Messages, including STOP or HELP requests, sent to a short code or number we have changed may not be received, and we will not be responsible for honouring requests made in such messages.

Wireless carriers are not liable for delayed or undelivered messages. You agree to provide a valid mobile number. If you get a new mobile number, you will need to sign up again with the new number.

To the extent permitted by applicable law, we are not liable for failed, delayed or misdirected delivery of any information sent through the Service, any errors in such information, or any action you may or may not take in reliance on it.

We do not share your mobile number or your SMS consent with third parties or affiliates for their marketing or promotional purposes. To see how we collect and use your personal information, please see our Privacy Policy